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As conducted by Management Cornerstones Inc., the management audit
is an extensive, interactive examination of a nonprofit organization's
corporate structure, administrative policies and procedures, as
well as its staffing patterns and financial practices. The audit
originally developed in 1985, has been updated several times to
reflect our changing times.
In its entirety, or in components, the audit has been particularly
useful for organizations that are encountering one or more of the
following challenges.
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Reaching a self-defined major "turning point" in
the organization's development |
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Entering into long range or strategic planning |
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Planning a change in organizational leadership or adjusting
to new leadership on the Board or at the staff helm. |
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Considering major structural or programmatic changes |
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Experiencing a period of organizational uncertainty resulting
from a loss of funding, program dissatisfaction or negative
press. |
The management audit is conducted through several activities.
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Interviews with 5-6 key Board Directors and management staff. |
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Attendance at appropriate Board, committee, and staff meetings. |
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Self-assessments by the Board of Directors and staff. |
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Extensive examination of organizational documents including
corporate, administrative, programmatic, personnel and financial
records. |
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Analysis of the data, interview and survey results. |
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Preparation and presentation of a report outlining organizational
strengths and weaknesses, along with specific recommendations
for implementation by Board and staff. |
A "typical" audit report is divided into four sections:
Introduction, Findings, Recommendations, and Attachments. The length
ranges from 50 to 150 pages, resulting from an in-depth investigative
process. The audit documents and verifies many aspects of an organization
and describes any limitations to the report.
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The introduction describes the methodology, as well
as provides an overview of organizational strengths and weaknesses.
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The findings section outlines the "state of the
organization" within seven critical nonprofit management
areas: corporate structure/Board of Directors, programs and
services, human resources, finance, fundraising and earned income,
public relations, and planning. |
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The recommendations detail objectives for the organization
to implement, categorized by the same management areas. They
provide specifics and a framework to tackle weaknesses and challanges
to the organization. |
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The attachments typically include general handouts
that will assist the organization in the implementation of the
recommendations, as well as specific memos or tools relating
to the organization. These include items such as a review of
bylaws; critique of a proposal; analysis of the executive's
job description, etc. |
It is Management Cornerstones' practice to make the audit an instructive
process in addition to producing a useful document for the organization.
Management Cornerstones' role is not merely to probe, it is to assist.
Therefore, consultation to begin corrective action is often provided,
even before the delivery of the report.
Participating in a management audit will take a serious investment
of time and energy by the organization. It will require collecting
all organizational documents for review by consultants at Management
Cornerstones. Several Board Directors and management staff meet
with consultants for an in-depth interview about their respective
management areas. All Board Directors and management staff complete
a self-assessment, which is an extensive survey soliciting input
from key stakeholders. The result is a detailed document that is
written as a teaching tool for the organization to better understand
its own strengths and weaknesses. Most importantly, it provides
a blueprint for action as the organization seeks to address the
limitations that are identified.
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